Privacy Policy
Crawfish Hut respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when
you visit our restaurant, use our services, place orders, join our loyalty programs, or interact with
us online or through marketing communications.
Information We Collect
We may collect personal information including:
● Name
● Phone number
● Email address
● Payment information (processed securely through third-party providers)
● Order history and purchase preferences
● Loyalty and rewards program activity
● Birthday information (if voluntarily provided)
● Device and website usage information
● Any other information you voluntarily provide to us
How We Use Your Information
We may use your information to:
● Process orders and transactions
● Provide customer support
● Manage loyalty and rewards programs
● Send promotions, offers, and marketing communications
● Improve our products, services, and customer experience
● Maintain business operations and internal records
● Comply with legal obligations
Marketing Communications
If you provide your phone number or email address, you may receive promotional messages,
special offers, updates, and loyalty rewards from Crawfish Hut.
You may opt out of SMS messages at any time by replying STOP.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link
included in the email.
Consent to receive marketing messages is not a condition of purchase.
Sharing of Information
Crawfish Hut does not sell your personal information.
We may share information with trusted third-party service providers who help operate our
business, including POS providers, payment processors, loyalty platforms, email and SMS
marketing platforms, and technology service providers. These partners may only use your
information for business-related purposes on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Cookies and Website Usage
If you visit our website or online ordering platforms, we may collect certain technical information
such as IP address, browser type, pages visited, and device information to improve functionality
and customer experience.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal
information. However, no online transmission or storage system can be guaranteed to be 100%
secure.
Data Retention
We retain personal information only as long as necessary for business, legal, tax, operational,
and customer service purposes.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect
personal information from children.
Changes to This Privacy Policy
Crawfish Hut reserves the right to update this Privacy Policy at any time. Updates will become
effective immediately upon posting through our official channels.
Contact Information
If you have any questions regarding this Privacy Policy, please contact Crawfish Hut directly
through our restaurant location or official business channels.
